Bilingual Loan Workout Specialist
Principal Responsibilities:
-Work intensely with homeowners (including Latino borrowers) to address financial hardships encouraging homeownership retention.
-Contact delinquent borrowers at the 30th and 60th day of delinquency to establish repayment plans as an alternative to foreclosure.
-Conduct extensive loan reviews with borrowers to discuss reasons for default and complete a financial analysis for homeownership affordability determination.
-Extensive communication with loan servicers to discuss delinquent loan histories and additional home retention strategies.
Desired Qualifications:
-Commitment to assisting borrowers and finding alternatives to foreclosures
-Excellent people skills and ability to work with people of all levels
-Prior experience in mortgage loan servicing or community development finance -specifically related to delinquent loan management and foreclosure prevention
-Ability to make judgment calls and sound business decisions
-Good verbal and written communication skills
-Analytical and mathematical proficiency
-Negotiation and problem solving skills
-Proficiency in using MS Word and Excel
-Process oriented and attention to detail
-Ability to multitask and handle high volumes of work